Helping patients make better decisions

bad EHR systems

The relevance of the  doctor-patient  relationship to better decision making and treatment compliance An important part of better decision making and compliance is better communications between the doctor and patient. Over 13,000 articles on … [Read more...]

Science or social – 5 steps before going under the knife

back-scoop-plastic-surgery-procedure

A few years ago, we were all disdainful about plastic surgery and considered it the exclusive domain of celebrities and aging millionaires and fashionistas. However - with the advancements in science and technology of aesthetic medicine and … [Read more...]

Lighting up the black hole of customer service

Doctor patient relationship

The gravitational force in a black hole is so high that light is not transmitted to the external world – that's why its called a black hole. What do you do when your patients fall into a black hole? When a patient leaves the office, information … [Read more...]